01823 662555

PARTS TAPE 1

Terms & Conditions

 

The following terms and conditions apply to any purchases made from tvrsswparts.com.  By placing an order you are automatically bound by them, so please make sure that you read them carefully.

 

Portrayal of Products

TVRSSW endeavours to ensure that the information on our website is accurate and up to date. However if you do find anything that you do consider to be incorrect or out of date then please feel free to contact us at any time. Any and all information displayed on this website is done so in good faith and TVRSSW will not be liable for any consequence arising from any information viewed on this website. We shall have no responsibility or liability for the timeliness, deletion, failure to store, inaccuracy, or improper delivery of any data or information whatsoever at any time.

 

Prices

Prices are as set out on the website and include VAT at the current rate. We reserve the right to alter prices at any time.

It may be necessary to change prices either up or down, from time to time, including any alterations to the rate of VAT.  Any price changes will be confirmed to you at the time of ordering.

 

Payment

We accept payment for items through the website using the Paypal system. This enables you to purchase goods from us either using Paypal or your credit/debit card. Should you wish to pay by BACS or by telephone card payment, please ring 01823 662555.

 

Processing

We will endeavour to process your order and despatch within 2-3 days of receipt of your payment. In most cases this will be much sooner but it is dependent upon stock availability. If an item is out of stock we will contact you to inform you of expected delivery date.  If you feel this date is unsatisfactory you can, of course, cancel the order. Should you require something urgently please email parts@tvrssw.com for current status.

 

Delivery

We offer two choices for postage:-

 

•Free 2nd Class Delivery

•Courier – Next Day Delivery £ 7.95 (excluding Saturday and Sunday)

 

Please contact us before ordering for deliveries to the Highlands, Islands, Ireland and outside the UK.

 

Cancellation

You are entitled to cancel your order if you wish providing you act within 14 working days of receipt of the goods.

If you wish to cancel prior to dispatch of goods, please call us on 01823 662555 or email parts@tvrssw.com.

If your order has already been dispatched please follow our returns information.

 

Returns

If you are unhappy with your purchase for any reason, you can return it to us no later than 28 days from the date you receive it including the original packaging, provided the item is in saleable condition and we will refund or replace the item(s) along with any standard delivery charges*. It’s that simple !

*Where expedited or bespoke shipping was requested we regret that we are unable to offer a refund on this cost.

Return an item within 28 days in perfect condition together with original packaging and we will be happy to refund the original price of the item or send you an exchange. This does not affect cancellations or your statutory rights.

We are able to exchange if the wrong part has been ordered providing we have sufficient stock, however additional postage charges will apply.

The Customer is responsible for both the costs of, and the arrangements for the return of the goods to TVRSSW, and will remain responsible for any and all returned goods until they reach our warehouse. We strongly advise that a proof of postage certificate should be obtained when returning any part of you order. Certificates are available free of charge from the post office.

Returns and exchanges will be processed as soon as possible after arrival.

 

Our returns address is:

Parts Dept,

Technical Vehicle Repairs & Servicing (SW) Ltd,

B1 Monument View

Chelston Business Park

Wellington

Somerset

TA21 9ND

 

Refunds

Any refund will be executed in the same way that payment was made originally by you and will be made within 14 days following return of the goods. TVRSSW will not be liable to provide a refund unless goods have been returned.

 

Liability

As information on our site is provided free of charge, we do not accept liability for it. We will not be liable to you for any indirect or consequential loss, loss of profit, revenue or good will arising from your use of the site or information on the site. All terms implied by law are excluded.

 

 

 

 

 

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